12 Makings of Medland Dental

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We have had a fantastic year celebrating our sixtieth birthday, and have loved looking back at our history. While many of our patients have been coming to us since the early days, newer members of the Medland family may not be as familiar with our history and the events that make up who we are at Medland Dental. We wanted to take this opportunity to share our twelve makings of Medlands. 1. Medland Dental is named after Dr A.J (Tony) Medland, who established the business on August 8, 1959, and retired in 2004. 2. The practice was founded in the Annerley Arcade, before being relocated to the current site in the 1980s. 3. From the outset, it was a family business. Dr Medland’s mother was his Dental Assistant and Receptionist, with his sister, Kath, joining several years later. 4. Dr Medland raised eyebrows in the dental community with the launch of the Medland Dental Courtesy Car, which ensured patients got to work or home safely after their dental treatment. 5. In 1987, the practice was burnt down by an arsonist. While the building was rebuilt, Dr Medland operated out of several practices around Brisbane, with patients ferried to and from appointments in the Medland Dental Courtesy Car. 6. Medland Dental was one of the first practices to have an onsite dental laboratory and still does to this day.  All of our crowns, bridges, dentures and other dental prosthetics are handcrafted onsite, using only TGA approved materials. 7. The ‘Medland Morning Tea’ tradition started with Mrs Medland’s home-baked cupcakes. In the early days of Medland Dental, Dr Medland, the patient and Mrs Medland would sit down for tea and a cupcake before their appointment. 8. We are one of the largest independently owned dental practices in Brisbane. Remaining independent means the time we spend with our patients, and the treatment options we offer are free from the influence of health insurance companies and dental corporations. 9. We look after many patients, not only from South East Queensland but also from Western Queensland, interstate and overseas.  We have patients that travel from the Northern Territory, New South Wales, South Australia, Western Australia, Victoria, Canada, the United Kingdom and the Solomon Islands to see us. 10. Fifty percent of our team have worked at Medland Dental for six or more years. Our Practice Manager, Rachael, has been at the practice for 32 years, starting when she was just sixteen. 11. The practice is owned by Dr Fiona Lillicrap, who grew up in Townsville, and Dr Sarah Kam who grew up in Gladstone. Both graduated from the University of Queensland with Honours. 12. We are an accredited dental practice, meaning we have met strict National Safety and Quality Health Service Standards. These standards provide a nationally consistent and uniform measure of safety and quality compliance. Throughout our sixty-year history, our focus has been and will remain on providing technical excellence in the treatment and treatment options we offer while providing you with exceptional care and comfort. We are grateful for our patients who support our business, and we look forward to caring for your dental needs for many years to come.
Learn more about the Medland Dental history at our YouTube channel.