COVID-19 Safety
The ongoing safety of our patients and our Medland team, families and close contacts continues to be our first priority.
We also want to be able to continue to provide our patients with the treatment they need as planned and scheduled throughout this period in a safe and secure environment for other patients and our Medland team.
Pre-screening our patients for clinical and epidemiological risk factors for COVID-19 is the most important element in managing COVID-19 risk at Medland Dental. Whilst most government and community restrictions for COVID-19 have now been removed, the provision of dental services is a unique working environment with our team being directly exposed to many pathogens like COVID-19 due to the nature of our work. Continuing to screen our patients and team for COVID-19 risk factors is one of the many ways that Medland Dental is continuing to keep both our patients and team safe and well.
COVID-19 Pre-Screening Questionnaire
Please complete this Pre-Appointment COVID-19 Questionnaire and submit this Questionnaire no later than 24 hours prior to your confirmed appointment time.
If you are feeling unwell with fever or flu-like symptoms, or have had a possible exposure to COVID-19, please call us on 07 3426 5777 to discuss options for your appointment.
To help us in managing social/physical distancing, we would also ask you to attend alone or bring minimal accompanying persons with you to your appointment.
Please wear a face mask to your appointment and whilst at the Medland Dental. Face masks are still required in healthcare settings, including all private dental practices.
You can read more about what to expect at your appointment at Medland Dental at our COVID-19 Appointment information page.
Thank you for your understanding and cooperation and for helping to keep other patients and the Medland Team safe and well.
*Please refer to our Privacy Policy for details on how your personal information collected below is used by Medland Dental.
COVID-19 Pre-appointment Declaration
If you are experiencing symptoms of acute respiratory infection, or have had an exposure risk to COVID-19, please call us on 07 3426 5777 to discuss options for your appointment.
Please complete and submit your declaration below:
COVID-19 Pre-Screening FAQ
Screening our patients and team for clinical and epidemiological risk factors for COVID-19 continues to be an essential element in managing COVID-19 risk at Medland Dental. Whilst most government and community restrictions for COVID-19 have now been removed, the provision of dental services is a unique working environment with our team being directly exposed to many pathogens like COVID-19 due to the nature of our work.
Screening is performed to determine that patients, visitors and members of the Medland Dental Team do not meet the current Australian definition of a “suspect”, “probable” or “confirmed” COVID-19 case as determined by the Communicable Disease Network Australia.
As recommended in the current guidelines from the Australian Dental Association, Medland Dental will not be treating suspected, probable or confirmed COVID-19 patients where care can be appropriately deferred. Medland Dental can provide our patients with the full range of treatments and services, provided that our patients meet the criteria for being “low risk” of having contracted/being exposed to COVID-19.
Screening is part of a comprehensive strategy of measures in place at Medland Dental to suppress transmission of COVID-19 and protect other patients and our Medland team and family.
Whilst the requirement to wear face masks has been lifted for outdoor settings and most indoor settings (where you can socially distance), face masks are still required in healthcare settings. This includes private dental clinics like Medland Dental. This requirement is covered by Queensland Health’s “Public Health Face Mask Requirements Direction (No. 6)” which remains in place at this time.
This means staff, patients and visitors attending at dental clinic in Queensland are still required to wear a face mask, unless exempt.
Please wear a face mask when you are in the public areas of Medland Dental and ensure that it is properly placed to cover your mouth and nose.
Medland Dental will have a supply of masks available for patient use.
Medland Dental has always and will continue to maintain the highest level of infection control procedures and environmental cleaning. As an Accredited Dental practice, we must meet the strict National Safety and Quality Health Service Standards, and for some time now, have chosen to exceed some of these standards, particularly regarding infection control.
We are screening all patients and visitors for clinical and epidemiological risk factors for COVID-19 and temperature testing. Our Team undertake the same screening and temperature testing every day.
All patients are asked to use hand santitiser on entry to the practice, and entering and exiting all treatment rooms. Our Team follow all Hand Hygiene Australia and World Health Organisation recommendations for hand hygiene.
All patients are asked to complete a short 30 second pre-procedure mouth rinse which reduces the viral load in the saliva of many common respiratory viruses.
We maintain very high levels of environmental cleaning especially of all high touch surfaces. All face towels and patient blankets are hygienically laundered after every use.
The Team at Medland Dental are continuing to wear face masks in the non-clinical areas and are asking our patients to do so too. We are embracing the World Health Organisation’s (WHO) “Do it all to stop COVID-19”.
Medland Dental has always and will continue to maintain the highest level of infection control procedures and environmental cleaning. As an Accredited Dental practice, we must meet the strict National Safety and Quality Health Service Standards, and for some time now, have chosen to exceed some of these standards, particularly regarding infection control.
We are screening all patients and visitors for clinical and epidemiological risk factors for COVID-19 and temperature testing. Our Team undertake the same screening and temperature testing every day.
All patients are asked to use hand santitiser on entry to the practice, and entering and exiting all treatment rooms. Our Team follow all Hand Hygiene Australia and World Health Organisation recommendations for hand hygiene.
All patients are asked to complete a short 30 second pre-procedure mouth rinse which reduces the viral load in the saliva of many common respiratory viruses.
We maintain very high levels of environmental cleaning especially of all high touch surfaces. All face towels and patient blankets are hygienically laundered after every use.
The Team at Medland Dental are continuing to wear face masks in the non-clinical areas and are asking our patients to do so too. We are embracing the World Health Organisation’s (WHO) “Do it all to stop COVID-19”.
Medland Dental has always and will continue to maintain the highest level of infection control procedures and environmental cleaning. As an Accredited Dental practice, we must meet the strict National Safety and Quality Health Service Standards, and for some time now, have chosen to exceed some of these standards, particularly regarding infection control.
We are screening all patients and visitors for clinical and epidemiological risk factors for COVID-19 and temperature testing. Our Team undertake the same screening and temperature testing every day.
All patients are asked to use hand santitiser on entry to the practice, and entering and exiting all treatment rooms. Our Team follow all Hand Hygiene Australia and World Health Organisation recommendations for hand hygiene.
All patients are asked to complete a short 30 second pre-procedure mouth rinse which reduces the viral load in the saliva of many common respiratory viruses.
We maintain very high levels of environmental cleaning especially of all high touch surfaces. All face towels and patient blankets are hygienically laundered after every use.
The Team at Medland Dental are continuing to wear face masks in the non-clinical areas and are asking our patients to do so too. We are embracing the World Health Organisation’s (WHO) “Do it all to stop COVID-19”.
Read more about what to expect at your appointment at Medland Dental During COVID-19.
Yes, the team at Medland Dental is fully vaccinated.