COVID-19 Pre-Screening Questionnaire

The ongoing safety of our patients and our team, families and close contacts continues to be our first priority.

We also want to be able to continue to provide our patients with the treatment they need as planned and scheduled throughout this period in a safe and secure environment.

Pre-screening our patients for clinical and epidemiological risk factors for COVID-19 is the most important element in managing COVID-19 risk at Medland Dental.

Please complete this Pre-Appointment COVID-19 Questionnaire and submit this Questionnaire no later than 24 hours prior to your confirmed appointment time.

If you are feeling unwell with fever or flu-like symptoms, or have had a possible exposure to COVID-19, please call us on 07 3426 5777 to discuss options for your appointment.

To help us in managing social/physical distancing, we would also ask you to attend alone or bring minimal accompanying persons with you to your appointment.

You can read more about what to expect at your appointment at Medland Dental at our COVID-19 Appointment information page.

Thank you for your understanding and cooperation.

*Please refer to our Privacy Policy for details on how your personal information collected below is used by Medland Dental.

Frequently Asked Questions

Why are you still screening patients, staff and visitors?

Screening our patients and team for clinical and epidemiological risk factors for COVID-19 continues to be an essential element in managing COVID-19 risk at Medland Dental.

Screening is performed to determine that patients, visitors and members of the Medland Dental Team do not meet the current Australian definition of a “suspect”, “probable” or “confirmed” COVID-19 case as determined by the Communicable Disease Network Australia.

As recommended in the current guidelines from the Australian Dental Association, Medland Dental will not be treating suspected, probable or confirmed COVID-19 patients where care can be appropriately deferred. Medland Dental can provide our patients with the full range of treatments and services, provided that our patients meet the criteria for being “low risk” of having contracted/being exposed to COVID-19.

Screening is part of a comprehensive strategy of measures in place at Medland Dental to suppress transmission of COVID-19 and protect other patients and our team.

Why are you still screening vaccinated patients?

It is important to note that “breakthrough infections” can occur amongst fully vaccinated persons.

Fully vaccinated people with a breakthrough infection are less likely to develop serious illness than those who are unvaccinated and get COVID-19.

However, people with breakthrough infections may still spread COVID-19 to others.

Vaccination is still an essential community-wide measure for reducing the spread of disease to dental staff and patients and may influence the overall assessment of risk.

What else is being done to manage COVID-19 at Medland Dental?

Medland Dental has always and will continue to maintain the highest level of infection control procedures and environmental cleaning. As an Accredited Dental practice, we must meet the strict National Safety and Quality Health Service Standards, and for some time now, have chosen to exceed some of these standards, particularly regarding infection control.

We are screening all patients and visitors for clinical and epidemiological risk factors for COVID-19 and temperature testing. Our Team undertake the same screening and temperature testing every day.

All patients are asked to use hand santitiser on entry to the practice, and entering and exiting all treatment rooms. Our Team follow all Hand Hygiene Australia and World Health Organisation recommendations for hand hygiene.

All patients are asked to complete a short 30 second pre-procedure mouth rinse which reduces the viral load in the saliva of many common respiratory viruses.

We maintain very high levels of environmental cleaning especially of all high touch surfaces. All face towels and patient blankets are hygienically laundered after every use.

The Team at Medland Dental are continuing to wear face masks in the non-clinical areas and are asking our patients to do so too. We are embracing the World Health Organisation’s (WHO) “Do it all to stop COVID-19”.

WHO - Do it all to stop COVID-19

Read more about what to expect at your appointment at Medland Dental During COVID-19.

Is the team at Medland Dental vaccinated?

Yes, the team at Medland Dental is fully vaccinated.

The mask mandate has been lifted, so why are your team still wearing masks and patients being asked to wear masks?

When the mask mandate was lifted our team continued to wear their face masks for the protection of our patients. Medland Dental is embracing the World Health Organisation’s (WHO) recommendation to “Do it all to stop COVID-19”.

Medland Dental is a bustling facility with many challenges in ensuring physical distancing between all patients and staff at all times especially in the hallways. We are asking our patients to all wear masks as part of a comprehensive strategy of measures to suppress transmission and protect other patients and our team.

Medland Dental will have a supply of masks available for patient use.

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